Itabix Tech Support

You may receive support 24 hours a day, seven days a week, in any of three ways:

Open a Ticket
If you are not currently a customer or you’ve lost your login, you may open a ticket by clicking here. If you are an existing customer, please log in first then click Open Ticket

Online Chat
At the bottom right of each web page is our online chat. Click on the green Online button, enter your name and click Start Chat, then give a brief description of the issue.

Phone Support
You may also call support directly at 413 992.3158, or call our main number 413 587.4600 and press the button for support.